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Unable to factory reset Versa 2

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‎05-03-2020 10:17

‎05-03-2020 10:17

Red X and below that is (Data not cleared, sync & try again) I have tried over, and over. Read about factory reset, but this is not happening either.

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‎05-03-2020 12:52

‎05-03-2020 12:52

Try a Restart and do it several times if necessary.

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