02-26-2019
23:10
- last edited on
02-27-2019
11:18
by
MarcoGFitbit
02-26-2019
23:10
- last edited on
02-27-2019
11:18
by
MarcoGFitbit
I have just brought the versa and have begun setting up my bank card for fitbit pay. It says it will send a SMS with a number that I will then need to enter but the phone number is not mine. I have no idea who the number belongs to and can see no way of changing it to my mobile number in order to receive the code. I am setting it up on my mobile phone.
Thanks.
Moderator Edit: Clarified Subject.
02-27-2019 11:49
02-27-2019 11:49
Hello @missrubyshoes, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. At this moment, my best recommendation is to contact your bank and ask them about the phone number they have in their records, as Fitbit Pay will always pull up the information from your bank account, so it's possible your bank has a different number than the one you currently have.
For more information about Fitbit Pay, please check the following article: What should I know about Fitbit Pay? And if you need anything else, please feel free to reply.
02-28-2019 03:41
02-28-2019 03:41