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Unable to get notifications on Versa

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‎09-08-2019 17:25 - last edited on ‎09-09-2019 07:33 by Fitbit Moderator

‎09-08-2019 17:25 - last edited on ‎09-09-2019 07:33 by Fitbit Moderator

My notifications are turned on and I am unable to get any notifications. I wasn't having a problem before. Any suggestions?

 

 

Moderator edit: updated subject for clarity

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‎09-09-2019 07:32

‎09-09-2019 07:32

@Momfav it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving notifications.

 

I would like to know what is the brand and model of your phone.

 

In the meantime, please try the troubleshooting steps that are listed in this help article. After this, monitor your Versa and see if it receives notifications again.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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