help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install Baby Yoda clock face

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-30-2019 18:38 - last edited on ‎01-03-2020 15:34 by Fitbit Moderator

‎12-30-2019 18:38 - last edited on ‎01-03-2020 15:34 by Fitbit Moderator

I'm having a really hard time getting the Baby Yoda clockface. It is not giving me the option to select. There is a message about updating to latest update on my iOS for my phone and for my app and I've done that. I also power cycled my phone and I still cannot get the specific clockface I would like. Disappointed. 😞 Hoping someone can help me. 

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-03-2020 15:34 - last edited on ‎08-06-2025 09:21 by Fitbit Moderator

‎01-03-2020 15:34 - last edited on ‎08-06-2025 09:21 by Fitbit Moderator

Hi @beba08, welcome to the Community Forums! Sorry for the delayed reply.

Thanks for bringing this to my attention and for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. To better assist you with this, can you please let me know which mobile device are you using? If you haven't already done so, I recommend you to check our help article: How do I update my Fitbit device? to check if there's an update for your Versa. Then, please check the details that are specified on: How do I change the clock face on my Fitbit device? and let me know how it goes. 

Looking forward to your reply if further assistance is needed.

Best Answer
0 Votes