Hello @Kricky4, welcome aboard to the Fitbit Community! I'm wondering if you are seeing an error when you try to install an app? can you tell me if you are able to see the app you want to install in your Fitbit app gallery?
Perhaps a restart on your app will address this issue. Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app (This may vary depending of the Android device and the OS version). Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
Keep in mind that we have started to roll out a new version for the Fitbit app in Android that might improve the functionality. At the moment it is possible you may not see this update, but as the days goes this version will be available to all our users; so is just matter to review later if is not yet available in the Google Play store.
For more details please refer to this post: Android app version 2.73 is now available - 6/11.
See you around and hope this helps.
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