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Unable to on my Versa

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‎06-06-2020 09:39 - last edited on ‎06-18-2020 05:09 by Fitbit Moderator

‎06-06-2020 09:39 - last edited on ‎06-18-2020 05:09 by Fitbit Moderator

I put my device to charge yesterday (05.06.2020), it shows charging symbol after few hours I took it ,it is not working and device is hot while touching.

When I again charge it is heating up not ON , what's the problem in it?

 

 

Moderator edit: updated subject for clarity

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‎06-18-2020 05:08

‎06-18-2020 05:08

Hi @Krishna_1108199, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa won't charge. Since you mentioned that your watch got hot, I was able to get in touch with our Support team and was told that they assisted you via phone and email. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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