Unable to receive Notifications on Versa.

[TeddyG]

My Versa is rubbish. I have had it for 2 months now and I do not receive notifications. I keep emailing support and they keep sending the same reply, they are working on the problem and thank you for your patience. Not good enough. Meanwhile they continue to sell this rubbish

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @TeddyG, @tesser88 and @Marrrmaduke, I hope you're doing well, it's always nice to see you around the Fitbit Community. 

@TeddyG and @tesser88, I appreciate you have let us know you're experiencing issues with Notifications on your Versa. If you have already tried the troubleshooting steps on my previous post and the recommendations provided by @Marrrmaduke, my best recommendation would be to try to set up your Versa as a new device to reset the connection between your phone and your watch. Don't worry, none of the information already stored in your account will be deleted and your Versa can store up to 7 days of detailed information.

To set up your Versa as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.
5. When a pop-up appears asking you to Pair your tracker to your device, tap on Pair and continue.

After that, go to the Fitbit app and tap on Account > Versa > Notifications and enable them again. 

I hope this can be helpful, give it a try and let me know the outcome.