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Unable to revoke access with Facebook

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‎12-26-2018 13:11 - last edited on ‎12-27-2018 08:38 by Fitbit Moderator

‎12-26-2018 13:11 - last edited on ‎12-27-2018 08:38 by Fitbit Moderator

I just got versa and my facebook connected to inactive fb account.  I can't revoke FB under third party apps because FB doesn't show up there.  Same thing applies when I sign onto a desktop, I can only see MyFitnessPal as a linked app.  Anyone have suggestions?  I would consider resetting versa if that would help but not sure best way and steps to restart device.  Also not sure if that would correct the issue I am having with the FB app.

 

 

Moderator edit: updated subject for clarity

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‎12-27-2018 08:37

‎12-27-2018 08:37

@LaurrraBear Welcome to our Fitbit Community! Regarding your inquiry, if your Fb doesn't appear on the third party apps that are connected to your Fitbit account, the Fb account should be automatically revoked from your Fitbit after having Fb deactivated.

 

With this being said, I would like to know more details about the issue you are experiencing so I can provide a better solution.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

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