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Unable to scroll on my Versa 2

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‎01-02-2025 07:45 - last edited on ‎01-02-2025 08:01 by Fitbit Moderator

‎01-02-2025 07:45 - last edited on ‎01-02-2025 08:01 by Fitbit Moderator

My Versa 2 fitbit will not scroll up and down and it is difficult to scroll sideways. Any suggestions? I'm thinking it's time to get a new watch.

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‎01-02-2025 08:00

‎01-02-2025 08:00

Hey there @Churchnurse, welcome to this great community.

I can understand why you're thinking of getting a new watch, but let's give your Versa 2 a second chance. 

As a first step, let's try restarting your Versa 2. This should help resolve many common issues. Also, if you haven't already, try changing the clock face of your watch. 

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