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Unable to see Wallet tile on Fitbit App.

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Hi All,

 

In My Versa wallet tile in the app is gone and when I push the left button on the watch the fitbit pay page is also gone (I only have music page and notifications page left). 

My watch is enable with fitbit pay and I already tried to delete the app & reinstalling it.

Can someone help me please? 

 

Moderator Edit: Clarified Subject.

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Hello @troyvishy2, it's nice to see you around the Fitbit Community, I hope you're doing well. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I would like to suggest you to check that in your phone Settings and the Fitbit app your country and region are the same as this might affect the Wallet tile. In the Fitbit app, go to Account > Advanced Settings > Location. Then, check that your phone Settings and make sure the country matches. 

 

Now, if you're still unable to see the Wallet tile after this, let us know so we can check this further. Thanks for your patience and understanding, have a great day. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Hi @MarcoGFitbit thanks for the reply. I checked and location of phone and fitbit app is same and is set to India, still tile is not visible

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I followed the instruvtions, but do not see a wallet icon. How do I use the pay feature? 

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