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Unable to see wallet tile on Fitbit app for versa 2

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‎12-06-2019 04:45 - last edited on ‎12-07-2019 16:02 by Fitbit Moderator

‎12-06-2019 04:45 - last edited on ‎12-07-2019 16:02 by Fitbit Moderator

Hi,

 

I am unable to see the wallet tile in my fitbit versa app, I've got a versa 2. Already checked the location settings and everything seems fine. Help please?

 

Moderator edit: Updated subject for clarity 

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‎12-07-2019 16:12

‎12-07-2019 16:12

@FernandaC It's nice to see you on the Community. Thanks for the details mentioned. 

 

I appreciate the troubleshooting tried. You will need to set up Fitbit Pay in your watch in order to see it in your watch, please follow the procedure mentioned in this article: What should I know about Fitbit Pay? 

 

I'll be around if you need further assistance. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-07-2019 17:16

In response to SilviaFitbit

‎12-07-2019 17:16

Hi,

Thanks but my issue actually is that I am unable to see the wallet tile in
my fitbit app. Help?

Thanks,

Maria
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‎12-10-2019 16:12

In response to FernandaC

‎12-10-2019 16:12

@FernandaC Thanks for getting back. 

 

I would like you to log out from the Fitbit app and force quit it. After this, check if you see the Fitbit Pay in your app. If you're still not seeing it, please provide me with a screenshot.

 

Keep me posted. I'll be around if you have any additional questions. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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