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Unable to set up My Fitbit Versa

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‎10-21-2019 06:30

‎10-21-2019 06:30

While setting up my versa, after entering the verification code on my phone that appears on the Fitbit, it says, “Not working?”

Please help me to resolve the issue. I tried several times but still didn’t work.I tried restarting the watch, the Bluetooth of my phone. Still it didn’t work.

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‎10-21-2019 08:13

‎10-21-2019 08:13

Hi @Boombox  Which Versa?  The Versa 2 can't be set up on a Windows 10 computer. How are you trying to set up? This article - click to go there - may have more information for you. Let us know if you're still unable to connect.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-21-2019 14:09

‎10-21-2019 14:09

@Boombox  I am wrong. With the latest update, Windows 10 should work with the Versa 2. Which Versa series do you have?

Stepping in the U.S.A. since September 2013. Android 14

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