help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to set up Versa 2 after factory reset

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-05-2024 13:33 - last edited on ‎09-05-2024 15:51 by Fitbit Moderator

‎09-05-2024 13:33 - last edited on ‎09-05-2024 15:51 by Fitbit Moderator

I have done factory reset and trying to setup again but I am unable sync with iPhone. could you please help on this issue.

 

Best Answer
Labels:
1 REPLY 1

‎09-05-2024 15:50

‎09-05-2024 15:50

Hey there @RenuKamineni, it is nice to see a new face around the Community. 

Thanks a lot for taking the time to share this situation with us, it would be a pleasure for me to help you out. 

What I can advise before trying the set up with your iPhone again, is to remove your Versa 2 from your Bluetooth connected devices. You have to remove the Versa 2 from the app as well. 

After doing that, restart your phone and until then, you can try the set up again. 

Best Answer
0 Votes