Unable to set up Versa after a factory reset.

[ginabquick]

And this is why I never do updates!!! my Fitbit isn't working ever since I tried to install update.  

Got so frustrated I tried a factory reset, didn't work! Now the Fitbit is telling me to down load the app which I obviously already had, the app wanted a code that displayed on my Fitbit, I typed that into my phone, phone can't find Fitbit. I uninstalled and reinstalled the app. that didn't work, still doing the same thing. Message says can't find device..... ugh, I'm ready to go buy an Apple Watch.

Moderator Edit: Clarified Subject + Format.

[MarcoGFitbit]

Hello @ginabquick, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Please note that after performing a factory reset, your Versa needs to be set up again. If you're still having trouble setting it up, I would like to suggest you the following:

1. Turn off Bluetooth on your phone; wait 10 seconds, and then turn it back on.
2. Make sure you have a strong WiFi signal and that there are no other Bluetooth devices around that might interfere with the setup process.
3. Restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen, then try to set up again.
4. If you can't set up after a restart, reboot your phone or tablet and try to set up again.
5. If you can't set up after the reboot, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone or tablet and try to set up the Versa one more time. 

I hope this can be helpful, give it a try and let us know the outcome.