02-24-2019
04:58
- last edited on
02-25-2019
07:03
by
MarcoGFitbit
02-24-2019
04:58
- last edited on
02-25-2019
07:03
by
MarcoGFitbit
Versa suddenly stopped detecting app after a swim and display states I should install app. Deleted Versa in app and tried setting up but phone just couldn't link to versa. Versa is charged, restarted, phone bluetooth also restarted and not linked to any other bluetooth device.
Moderator Edit: Clarified Subject.
02-25-2019 07:07
02-25-2019 07:07
Hello @MinW, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for letting us know the troubleshooting steps you've tried so far. At this moment, if you're still having trouble setting up your Versa as a new device in your phone, I would like to suggest you the following:
I hope this can be helpful, give it a try and let us know the outcome!
02-27-2019 04:14
02-27-2019 04:14