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Unable to setup Versa 2 with Xiaomi Redmi K20

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‎10-20-2020 00:06 - last edited on ‎10-20-2020 13:34 by Fitbit Moderator

‎10-20-2020 00:06 - last edited on ‎10-20-2020 13:34 by Fitbit Moderator

I have redmi k20 phone...not able to connect it to versa 2..it shows device not found

 

Moderator Edit: Clarified subject

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‎10-20-2020 13:33

‎10-20-2020 13:33

Hi @Avinash.Shetty, welcome to the Community Forums.

 

Thanks for your post. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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