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Unable to setup Versa 2 with iPhone 7

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I am trying to set this up on an iPhone 7 and it is not discovering it at all.

 

Moderator Edit: Clarified subject

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4 REPLIES 4

Hi @SySyisme, welcome to the Community Forums!

 

Thanks for your post. To resolve this, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if you have any additional questions and if further assistance is required.

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Futher assistance is needed. I can not even search and find the Fitbit
Versa to an IPhone 7. This a phone and watch for my daughter. I really need
this to work.
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Your reply is appreciated @SySyisme.

 

Thanks for the details that were shared in your post. To further investigate, can you please let me know if there are other Bluetooth devices nearby your phone when you try to setup your Versa? The reason why I ask you this is because other devices can cause interference. Also, please restart your Fitbit and try the steps that were shared on my previous post. 

 

Looking forward to your reply. 

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I did go to the room where the WiFi modem was and no other blue tooth
devices were present. I spent hours turning off and on the phone and fit
bit.
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