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Unable to setup Versa Lite with Samsung A70

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‎09-08-2020 09:00 - last edited on ‎09-08-2020 19:21 by Fitbit Moderator

‎09-08-2020 09:00 - last edited on ‎09-08-2020 19:21 by Fitbit Moderator

Have been through all procedures with tech support, holding button in, reset , uninstalling fitbit app disconnecting wifi. Now all versa life does is show the blue shape in screen then it starts in all languages to repeat download the fitbit app. My phone can see the versa life Samsung A70 but watch is now stuck in this mode. 

 

Moderator Edit: Clarified subject

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‎09-08-2020 19:20

‎09-08-2020 19:20

Hi @Supastar, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps with our Customer Support team. Since you already received assistance from them, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Unfortunately, I do not have access to the information that they provided you about this issue to assist you accordingly.

 

Let me know if you have any additional questions, I'll be around.

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