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Unable to setup Versa Lite with Samsung phone

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‎09-22-2020 03:53 - last edited on ‎09-22-2020 17:11 by Fitbit Moderator

‎09-22-2020 03:53 - last edited on ‎09-22-2020 17:11 by Fitbit Moderator

Hello, 

My versa lite will not pair ti my samsung since the recent update. I have deleted and added the Fitbit app. Not sure what else to do.

 

Moderator Edit: Clarified subject

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‎09-22-2020 17:13

‎09-22-2020 17:13

Hi @Curly_top71, welcome to the Community Forums.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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