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Unable to transfer music to my versa 2

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‎12-16-2019 09:29 - last edited on ‎12-17-2019 12:45 by Fitbit Moderator

‎12-16-2019 09:29 - last edited on ‎12-17-2019 12:45 by Fitbit Moderator

Hi friends I am using versa 2 fitbit and I have windows 10 pc  ihave downloaded the app in my Laptop but the app does not showing my watch and hence not able to transfer music can anybody help to resolve this issue

 

Moderator edit: Subject for clarity

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‎12-17-2019 12:44

‎12-17-2019 12:44

Hello @HARSHRUSTAGI, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for bringing tihs to my attention. If you haven't already done so, I recommend you to check our help article: How do I listen to music and podcasts on my Fitbit watch? to learn more about how to transfer music to your Versa 2 watch. Then, if you're having difficulties with this process, please try the troubleshooting steps that are listed on: Why can't I download music and podcasts to my Fitbit watch? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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