04-07-2024
08:18
- last edited on
05-06-2024
15:23
by
AndreaFitbit
04-07-2024
08:18
- last edited on
05-06-2024
15:23
by
AndreaFitbit
My card is in the wallet on the app but it says, set up wallet on my watch. But it's set up. My Google pay on my phone works just fine. I just can't use fitbit pay since Google took over and changed it to Google pay. The cards been approved by my bank because I've got the emails to from them. Idk I'm about ready to throw the whole watch in the trash and just buy a samsung watch with samsung pay to go with my samsung phone. At leat I know they want be sell out to Google any time soon and leave customers hanging in the wind. Plus it won't stay synced to my phone for more then 5 minutes ever since the Google update that was forced upon us. I've called customer service a few times about this issue they can't help either apparently because for months I've been dealing with the gliching and not staying synced they have no real answers on how to fix the issue they just try to get me to buy a new fitbit but no Thanks.
Moderator Edit: Clarified subject.
04-07-2024 08:34
04-07-2024 08:34
@Tanreed87 Fitbit Pay is going away in a few months. We will all need to migrate to Google Wallet from Fitbit Pay in order to continue using contactless payments on our Fitbits. I also have a Samsung phone. I found it very easy to follow the prompts in the Fitbit app to migrate to Google Wallet and add my credit card.
Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android