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Unable to use Quick Replies feature on iPhone X

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‎12-26-2019 14:07 - last edited on ‎12-27-2019 13:04 by Fitbit Moderator

‎12-26-2019 14:07 - last edited on ‎12-27-2019 13:04 by Fitbit Moderator

Hi. I have a problem. To start I have an iPhone x. The problem is that I can't answer my notification! I'm disappointed:( can someone help me?! 

 

Moderator edit: Subject for clarity

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‎12-27-2019 13:03

‎12-27-2019 13:03

Hello @Helomc27, welcome to the Community Forums! It's a pleasure to assist you today.

 

Thanks for bringing this to my attention. Let me share with you that the Quick Replies feature at this moment is available only for our Android users, this is the reason why you are unable to use it on your iPhone X. For more information about this, please check our help article: Which apps let me send quick replies from my Fitbit device?

 

Let me know if you have any additional questions.

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