Unsolicited Versa Received in Mail

[clnhlzmn]

Hello,

I am wondering if there is some reason that I received a new special edition Fitbit Versa in the mail that I did not order. I began receiving notices from Fedex about a week ago that I had a package inbound from Fitbit with invoice number "Jon Barlow" and it arrived yesterday.

Maybe @JonFitbit knows?

-Colin

[Chelleashley]

Hahahaha, could be why those of us who actually ordered one aren't getting theirs.

[JonFitbit · Accepted solution]

I did send it. You should have also received a "Share the Love" email which asked for your shipping details.

[clnhlzmn]

Haha. OK I see now. Thanks!

[SunsetRunner]

Hey, Jon, do you need my shipping details?  

[JonFitbit]

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@SunsetRunner wrote:

Hey, Jon, do you need my shipping details?  

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It was worth a try I guess 🙂

[AndreaFitbit]

Hello, hello! It´s nice to see you in the Fitbit Community @clnhlzmn, @JonFitbit, @Chelleashley, @SunsetRunner. Welcome! 

@clnhlzmn, I got in touch with our support team and they told me that they already helped you with your inquiry. Please follow their instructions and let me know if you need more help.

@Chelleashley, I think they are different orders. It was worth the try @JonFitbit. 

Thank you for visiting the forums!