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Unsure if I should send my Fitbit back

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‎06-09-2020 20:39

‎06-09-2020 20:39

I am getting a new Fitbit because my other one broke. Will I need to send the Fitbit that broke back

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‎06-09-2020 21:09

‎06-09-2020 21:09

Hi @RoryKep  check your email from Fitbit and it should tell you if you need to return the broken device. If you're not sure, get with customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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