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Upgraded to Versa 2, Do I simply remove the Versa 1?

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‎10-01-2019 19:37 - last edited on ‎10-02-2019 07:41 by Fitbit Moderator

‎10-01-2019 19:37 - last edited on ‎10-02-2019 07:41 by Fitbit Moderator

Recently updated to new versa 2. Do I simply remove versa 1 and add new device? Will all data move over to new versa 2?

 

 

Moderator edit: updated subject for clarity

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‎10-01-2019 19:40

‎10-01-2019 19:40

Hi @Firedragon31  sync your Versa one last time, then remove it from your account. Put it out of range, approximately twenty-five feet or more, before setting up the Versa 2. Your data is stored on the Fitbit servers and password protected. When you set up the new device, you'll just continue adding steps and stats, as always. Glad you're with us!

Stepping in the U.S.A. since September 2013. Android 14

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‎10-02-2019 07:39

In response to Odyssey13

‎10-02-2019 07:39

@Firedragon31 welcome to our Fitbit Community and congrats for your new Versa 2! The information that shared my friend @Odyssey13 is totally accurate.

 

In addition, I'd like to share the Versa 2 manual so you can learn all its features and get the most out of it. Don't hesitate to get back if you have any questions.

 

See you guys around! 😀

JuanJo | Community Moderator

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