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Use new Versa 2 on existing Fitbit account

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‎12-23-2020 11:38 - last edited on ‎12-23-2020 15:21 by

‎12-23-2020 11:38 - last edited on ‎12-23-2020 15:21 by

I had sold my old Fitbit.  Bought a new one.  My new one will not take my email address, I don’t want to change my email, I want to use it on my new Fitbit.  What do I do?????

 

 

Moderator edit: subject for clarity 

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‎12-23-2020 11:48

‎12-23-2020 11:48

Hi @Musicsmiles713  you should be able to log in with your existing account and add your new device, after deleting the device you sold. Have you tried deleting the old Fitbit and setting up the new one?

Stepping in the U.S.A. since September 2013. Android 14

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