help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Used damaged Fitbit sent to ‘replace’ faulty unit under warrantee.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-01-2022 20:11 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-01-2022 20:11 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

After the nonsense and jacking me 8AFB8102-2E67-4A49-B922-AB7309CC3217.jpegaround you guys did, you had the absolute nerve to send me a used, damaged Fitbit as a warrantee replacement. Seriously, is this a joke? There are chips in the frame around the screen. You literally just see your customers as suckers don’t you?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-01-2022 20:14

‎04-01-2022 20:14

I’ll be filing a case in small claims court on Monday. 

Best Answer
0 Votes