05-15-2020 05:33 - edited 05-15-2020 05:59
05-15-2020 05:33 - edited 05-15-2020 05:59
Woke to a clock error on my Versa2. Going to reset and realized that due to getting a new phone I hadn't connect watch to New phone. I can't get Versa to connect to app to fix the clock issue... UGH
I can't get the Watch to enter the setup mode UGGHH
Now What ?
05-15-2020 08:29 - edited 05-15-2020 08:30
05-15-2020 08:29 - edited 05-15-2020 08:30
Syncing through a new phone is really easy
First step, if the old phone is nearby and on, remove the Fitbit app and remove the tracker from the phones bluetooth.
Now on the new phone download the fitbit app, log into your fitbit account. You will be asked to accept some permissions of which you will want to accept
Congrats, the new phone is setup and the tracker should sync.
We do not setup a tracker to the phone but the tracker gets setup to the Fitbit account. Once setup to the Fitbit account the app sets the tracker up to the phone. That is why the app asks for permissions after logging in.
You should now be able to fix the clock.
05-15-2020 09:14
05-15-2020 09:14
Rich, I know how to sync the watch it will not establish a connection with the phone... I have tried everything.. THis isn't my first rodeo.. The simple fixes, and resets are not working... I need an advanced idea... someway to reset the watch without being connected to a phone perhaps...