help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

VERSA OS update - nightmare to all users. pls do not update to latest OS 32.70.8.0

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-22-2020 19:41 - edited ‎05-22-2020 19:42

‎05-22-2020 19:41 - edited ‎05-22-2020 19:42

I just did my update as app keeps prompting & frustrates by taking half of screen space. I gave up & pressed update button. 

 

Now can't pair or sync with Versa. 

 

@AmyFitbit @Fitbit @DelFitbit could you pls don't nag users to update. When can we have fix? 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-22-2020 20:34

‎05-22-2020 20:34

Thank you for posting this. I came here to see if updating will turn my versa into even more of a brick than it already is, now I see that it will!!! I wish I had some answers for your problem, but I’m lucky if I can waste a crazy amount of time to get my fitbit to sync at all, it hasn’t been able to stay connected to WiFi for months so that destroys using the gps functions. It’s so frustrating because these things cost so much! I feel your pain.

Best Answer

‎05-23-2020 01:07

‎05-23-2020 01:07

I was doing ok, until I tried to change the watch face to a 3rd party one and it died on me. Now doing a factory reset will try and live with a fitbit one for now and see if it works.

 

I had major problems with previous firmware and the only thing that fixed it was using a fitbit face and changing my bluetooth avrcp setting.

Best Answer

‎05-23-2020 04:10

‎05-23-2020 04:10

Finally it's working after @Fitbit @DelFitbit @AmyFitbit team fixed it. 

 

@Ceri_H @JV2626  hope yours is working too. 

Best Answer
0 Votes