I tried to do the newest software update couple days ago, but it failed twice - I thought it was about slow internet connection because I was travelling. Versa did not sync at all after those failed attempts. I have OnePlus 5 phone with Android version 9.
Today at home I tried to do the update again with Wi-Fi, and it failed several times (didn't find the device at all or lost bluetooth connection halfway through etc.) I followed the troubleshooting path and finally it seemed that the update would download. (I removed Versa from Fitbit app and from my phone's paired bluetooth devices & restarted the watch and paired it again). Download was at 3/3 state for long, but then I again got announcement that update failed. Now when I check the firmware version, it is 32.33.1.30, but only half of the information gets synced. The app gives me pop ups that I need to link my Versa to the phone and occasionally that update failed. (Download symbol for update is gone though).
So what do I need to do next to get all my stats synced? Currently I only get steps and that part of calories that doesn't come through exercise app. And how the heck this can be so time taking and complicated? Not exactly the way I want to spent my Christmas holidays.
