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Vera 2 won't track sleep

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‎10-29-2021 05:23 - last edited on ‎10-31-2021 11:33 by Fitbit Moderator

‎10-29-2021 05:23 - last edited on ‎10-31-2021 11:33 by Fitbit Moderator

I couldn’t find a Versa 2 Product Forum so I am posting here. My husbands versa 2 would not capture his sleep pattern at all for months so we switched Versa 2 watches and the same thing happened when he wore my watch! Is it something to do with hair on his wrist? His heart? His breathing? He is restless at first but generally sleeps normally, I think. Could it be a sign of some sleep issue? It’s not the watch as it happened on both watches. 

 

 

Moderator Edit: Clarified subject

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‎10-31-2021 11:37 - edited ‎10-31-2021 11:38

‎10-31-2021 11:37 - edited ‎10-31-2021 11:38

@Bam21 Welcome! It's great to see you around. 

 

Thanks for the details provided in your post. Please note that Fitbit estimates sleep using a combination of your movement and heart-rate patterns. When you haven’t moved for about an hour, your tracker or watch assumes that you’re asleep. Additional data—such as the length of time your movements are indicative of sleep behavior (such as rolling over, etc.)—help confirm that you’re asleep. While you’re sleeping, your device tracks the beat-to-beat changes in your heart rate, known as heart rate variability (HRV), which fluctuate as you transition between light sleep, deep sleep, and REM sleep stages. 

 

If your husband is not getting sleep information with any of your devices, I recommend considering the following:

 

  • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
  • If you slept for less than 3 hours.
  • If your device’s battery is critically low.

 

For more information, see What should I know about Fitbit sleep stages?

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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‎11-01-2021 19:55

In response to CindyMFitbit

‎11-01-2021 19:55

Thanks. We have tried various options. I noticed that his legs move a lot during sleep (perhaps a bit of hereditary restless leg syndrome) and didn’t realize that this could impact the reading. Aside from quirk in the sleep data for my husband, our Versa watches have truly been so valuable! Thank you!

Sent from my iPhone
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