Verda call and messaging notifications disabled.

[Jdpeet94]

I have struggled to get any notification through on my Fitbit. 

I cant get any call or text notifications through and I’ve tried to reset both phone and Fitbit. Uninstalled app and everything but it won’t work. 

Any help please???

[Marrrmaduke]

@Jdpeet94 phone model and OS? Is your Versa syncing without problems? When was the last sync? Try this for now:

1. Unpair (remove) Versa from your phone's bluetooth settings
2. Uninstall the Fitbit mobile app
3. Reboot your phone and install Fitbit mobile app. Do not pair in your phone's bluetooth settings
4. Reboot your Versa by pressing and holding the left and bottom right buttons until Fitbit logo flashes
5. Login to Fitbit mobile app
6. Grant all permissions and sync.

The trick here is to not pair in phone Bluetooth settings but rather let the Fitbit mobile app do that. 

Additional tips if sync issues persist: If you have Wifi set up, go to Fitbit mobile app and remove it, then sync your Versa. I noticed that it causes issues for me. If you have other Bluetooth devices paired with your phone, forget them. One of them might be causing issues. Also, make sure Always Connected and All day sync are enabled.

[SunsetRunner]

Hi, maybe a stupid question, but did you enable notifications on your Versa? Press and hold the left button for about two secs and you'll get the activity screen. Are notifications enabled, if not press on it and they will be enabled. Thereafter go to the settings of your Versa and scroll down to Notifications, press it and see whether they are enabled. you can choose there to only receive Notifications during daytime and during nighttime or both.