Veresa over heating during charging

[Gardnt]

 My Versa lost its heart rate then the battery drained and when I tried charging it again it got really scary hot. Has anyone else experienced this? I have only had it 2 months and paid a lot of money I am really surprised. 

[SunsetRunner]

Contact Customer Support.

[Gardnt]

yes I have thank you but I am on day 5 and still no resolution 

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@SunsetRunner wrote:

Contact Customer Support.

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[ACG]

Hello @Gardnt

Is your screen staying on all the time.

I put a new clock face on my Versa and the clock face stayed on permanently. Drained my battery overnight. Charged it the next day and it was hot to touch as the screen face was staying on continuously. 

I changed the setting to keep the clock face on for a few seconds and this got of the heat.

[Gardnt]

someone else told me about this. I did have the same screen for a while but now I can't even to get it to start it is completely dead. 

[ACG]

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@Gardnt wrote:

someone else told me about this. I did have the same screen for a while but now I can't even to get it to start it is completely dead. 

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Charge it to 100%, how long does it stay charged for.