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Vers 3 became unresponsive to screen touch

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‎12-17-2022 11:56 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-17-2022 11:56 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Watch in perfect condition but unresponsive to screen touch

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‎12-17-2022 13:02

‎12-17-2022 13:02

I have same problem but my Fitbit screen is cracked on the top left corner 

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‎12-17-2022 14:21 - last edited on ‎07-09-2024 08:29 by Fitbit Moderator

In response to DontHackMe

‎12-17-2022 14:21 - last edited on ‎07-09-2024 08:29 by Fitbit Moderator

Hi @namron67  - presumably the watch displays when you raise your wrist to look at the watch. Have you tried restarting the watch by holding the button for 10 seconds till it vibrates and the logo appears?

If the restart doesn't work may be a factory reset will. You can chat via the Fitbit App, click profile photo, Help & support, Contact Customer support to get help with that.

Author | ch, passion for improvement.

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‎12-20-2022 01:30

‎12-20-2022 01:30

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device

 

Regards,

Will

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