help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 1 got Wet and Screen Came off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-02-2022 16:37

‎05-02-2022 16:37

Opps…I went in a spa pool with my watch on. A short time later, I’m the spa, I noticed the screen had popped open and the insides were exposed to water. Can I dry it open and pop the screen back on? Can it be saved!

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎05-02-2022 20:54

‎05-02-2022 20:54

Hi @DavidZ-DC  ordinarily you'd put the Fitbit into a dry bowl of rice for 48 hours or so. You could try doing that to dry it out, but getting the screen back on would be trickier. It will probably never be water resistant again as the factory seal was broken.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎05-03-2022 05:57

In response to Odyssey13

‎05-03-2022 05:57

Thanks for the quick reply. Looks like it’s time for a Versa 3.

Sent from my iPhone
Best Answer
0 Votes

‎05-03-2022 06:06

In response to DavidZ-DC

‎05-03-2022 06:06

@DavidZ-DC  Mother's Day Sale ends Sunday, but the Versa 3 is on sale.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes