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Versa 2 - 250 Steps/Hour App Doesn’t Match Watch

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‎10-02-2020 22:36 - edited ‎10-02-2020 22:37

‎10-02-2020 22:36 - edited ‎10-02-2020 22:37

I’m having trouble with my Fitbit App not recognizing all my 250 steps per hour. My watch shows 8 active hours while the app only shows 6 and my calories burned are also too low for the amount of steps taken today. Somehow the app is missing two hours of steps!  I have unsynced and resynced my Versa and all software and apps are updated. Help please! See pics attached.

D6C77135-954D-4E5B-AE56-077A8D065333.jpeg

1D7F2F70-8795-4605-8D52-C5E7557F5CBE.jpeg

 

 

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