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Versa 2 Agenda app not connecting

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‎11-07-2020 10:51 - last edited on ‎11-08-2020 16:46 by Fitbit Moderator

‎11-07-2020 10:51 - last edited on ‎11-08-2020 16:46 by Fitbit Moderator

I got my fitbit versa 2 yesterday in the mail and it's been a rough go. The only thing I notice now that isn't working is the agenda app. On my phone in the fitbit app, all permissions are on, the calendars are showing up, and yet on my watch I keep getting the .message "NOT CONNECTED Please make sure the Fitbit mobile app is running and Bluetooth is on." It's syncing correctly to the phone, the app is running and I still get this message every time. I deleted the app sinks the watch, redownloaded the app, made sure all the permissions are on, still not working. 

 

Moderator Edit: Clarified subject

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‎11-08-2020 16:45

‎11-08-2020 16:45

Hi @SanRage, welcome to the Community Forums.

 

Thanks for your post and for trying some troubleshooting steps before posting over here. To fix this situation, I recommend you to troubleshoot the Agenda app of your Versa 2 following the steps that are specified on: How do I set up and troubleshoot apps on my Fitbit device? and let me know if the issue persists. If such is the case, please send me a screenshot of the error message you receive and also give me the name and model of your mobile device.

 

I'll be here if further assistance is needed.

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