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Versa 2 Alexa feature says she can't find location

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‎12-19-2020 23:36 - last edited on ‎12-22-2020 05:24 by Fitbit Moderator

‎12-19-2020 23:36 - last edited on ‎12-22-2020 05:24 by Fitbit Moderator

Recently got a versa 2 and Alexa's the only major problem I have. Whenever I ask her the weather ( location based things ) this comes up: "Sorry, I couldn't find your location." Where do I go to enable it? I don't have any Alexa devices otherwise so I don't have the app or anything on my phone. Thanks in advance for help!

 

 

Moderator edit: updated subject for clarity

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‎12-22-2020 05:23

‎12-22-2020 05:23

Hi @ck6, it's great to see you in our Fitbit Community. I understand how you feel about the issue that your Versa 2 has experienced with the Alexa feature.

 

I'd like to share this help article, which explains how the Alexa feature works on your Fitbit device. After this, monitor the feature during the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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