Versa 2 Battery drains every other day

[Tweedy-7]

I need to charge my Versa 2 every other day.  I have changed the setting so the screen does not turn on when I turn my wrist, I dimed the screen to the point I need to turn on a light to see it, I never used the "always-on" feature, I don't have animated clock face, I never used use it control music, the only notification I have is for challenges and low battery, and the only app I use is My Fitness Pal.  I contacted support and verified the setting.  I was told to monitor the battery, provided with a case number, and told to call back if the problem persisted.  I waited one month and called support and was informed that according to their sources the battery was draining every 6+ days.  I provided a screenshot of the low battery emails notifications, showing low battery every other day, that I received over the last month.  At that point, the representative provided me with a case number and told someone will contact me.

[JuanFitbit]

@Tweedy-7 Nice to see you back on the Community! Thank you for sharing your experience and for your feedback. 

I requested information about your last interaction with Support and was told that there might have been a miscommunication on the Chat. 

You should receive an email very soon. 

See you around. 

[bnmracn]

My Versa 2 has worked great for months!  Yesterday, I went for a swim, now the battery drains fast!  I reached to support via chat and they sent the default URL for all the things to check/change to prevent the battery from draining (which is essentially useless).  Nothing has changed between yesterday and today other than going for a swim.  Previously, the battery lasted days, now, not even a full night.  Evidentially, a 10 minute swim in a pool is enough to kill the battery....

[JuanFitbit]

@bnmracn Nice to see you here. Thank you for sharing your experience and taking the time to contact Support. As you already have an open case with them and the recommended steps did not help, chat with us again or give us a call to inform our team so that they can help you further. 

See you around.