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Versa 2- Black screen

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‎10-20-2021 16:39 - last edited on ‎10-20-2021 17:22 by Fitbit Moderator

‎10-20-2021 16:39 - last edited on ‎10-20-2021 17:22 by Fitbit Moderator

Black screen

 

Moderator edit:  updated subject for clarity

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‎10-20-2021 17:24 - edited ‎10-20-2021 17:35

‎10-20-2021 17:24 - edited ‎10-20-2021 17:35

Hi @Magggie ! Nice to see you around. Thank you for your report. 

 

Could you please let me know if the green LEDs on your Versa 2 are blinking?

Does the watch vibrate when you plug it in to charge?

 

In the meantime, please, if you haven't done so try restarting your Versa 2 and have a look at this: Why isn't my Fitbit device's battery charging?

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎10-21-2021 06:10

In response to JuanFitbit

‎10-21-2021 06:10

Same problem, fully charged, working this morning, black face and no blinking green lights.This was a replacement for another Versa 2 which did exactly the same, thinking of asking for my money back.

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‎10-21-2021 06:16

In response to modan1

‎10-21-2021 06:16

Update to my last message. Pressed and held the side button for more than the recommended 10 seconds several times and eventually hey presto Versa has a clock face again. 

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