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Versa 2 Bluetooth 4.0 vs 5.0

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‎12-27-2019 11:41

‎12-27-2019 11:41

Recently learned from Fitbit support that this model doesn’t support Bluetooth 5.0. Any suggestions on good earbuds that are compatible? 

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‎01-08-2020 17:01

‎01-08-2020 17:01

@Smithwr Welcome to the Community. Sorry for the delayed reply. 

 

I appreciate the time you took to share the information you got from our Support team. Currently we don't have a list of supported earbuds. However, please confirm that you have done this procedure to connect your Versa 2 with your earbuds. 

 

As a side note, Fitbit is aware of issues happening with third-party headphones, they are working to identify a resolution as quickly as possible. Sorry for any trouble, we appreciate your patience and look forward to getting you back on track. 

 

I'll be around if you have any additional questions. 

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