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Versa 2 : Can’t install Find my phone

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‎08-08-2022 21:50

‎08-08-2022 21:50

Hi!

I just received my new Versa 2 and was looking through the apps that I could download. I really wanted to get Find my phone, but when I check, it says it has the label « Not available » and says it isn’t available on my device, which is weird as the Versa 2 page clearly states it does have it. 
Also, is there a way to see oxygen saturation without downloading a special clock? I quite like the clock I chose and would rather it shows in my health metrics, as usual. 
Thanks!

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‎08-09-2022 04:20 - edited ‎08-10-2022 09:10

‎08-09-2022 04:20 - edited ‎08-10-2022 09:10

@M.Pepin   A brand new device has the firmware from when it was manufactured.  You need the current firmware in order to download Find My Phone.  You should get firmware updates in 24-48 hours.  I'm sorry, but you need a special clock face on the Versa 2 for SpO2.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-09-2022 04:20 - edited ‎08-10-2022 09:10

‎08-09-2022 04:20 - edited ‎08-10-2022 09:10

@M.Pepin   A brand new device has the firmware from when it was manufactured.  You need the current firmware in order to download Find My Phone.  You should get firmware updates in 24-48 hours.  I'm sorry, but you need a special clock face on the Versa 2 for SpO2.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎04-04-2023 18:53

In response to LZeeW

‎04-04-2023 18:53

So, we have to wait possibly two days for the firmware to update, correct? 

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