09-20-2019 12:56
09-20-2019 12:56
OK Fitbit, gonna put a suggestion/request. The charger for the original versa was great and designed well, however the versa 2 charger...WHY, why did you change the design? It is horrible, it doesn't sit flat like the predecessor and frankly it has a more flimsy and poorly made feel to it. I know you changed the back enough that you had to do another design but I personally think you dropped the ball on it. I don't know why you had to make it so it doesn't sit flat..
09-20-2019 13:57
09-20-2019 13:57
Agreed, I'm looking at 3rd party chargers on Amazon.
09-20-2019 14:00
09-20-2019 14:00
It's because they couldn't possibly care less about customer satisfaction.
If they did, they wouldn't willingly design such planned-obsolescent garbage.
09-20-2019 14:03
09-20-2019 14:03
I am too, unfortunately i don't see any yet for the versa 2. I'm waiting for one of those silicone case protectors too and don't see those either so far.
09-21-2019 11:40
09-21-2019 11:40
I’ve search every where for a Versa 2 charger. I pre-ordered my Fitbit Versa 2 and last week Saturday all chargers on Amazon said it will be compatible. I bought a charger and screen protector but found out it is not compatible when I tried it. I’m assuming everyone thought the same as on Thursday all descriptions changed to “not for Versa 2” and I got my money back. This is a big blunder from Fitbit as there is no chargers available not even on their website. Definitely not customer focus and extremely frustrating. Both my parents have the Versa and know yet again another charger being a big Blaze fan and I didn’t like the Versa. Versa 2 sounded better but this charger fiasco makes me think if I still should be loyal. I’ve had a Fitbit for 7 years and don’t like change but I’ve had a iPhone for 12 years and at least the same chargers for 5 years!!! Every new fit bit has a new charger and accessories which is pretty annoying!!!! Not impressed at all Fitbit!!! When will chargers and screen protectors be available??????
09-21-2019 13:58
09-21-2019 13:58
I completely agree, why the heck did they change the charger so it doesn't sit flat? The cable comes straight out of the bottom which is the dumbest design ever!
09-23-2019 08:43
09-23-2019 08:43
I returned my Versa 2 because of its stupid charging dock, and how it was 100% incompatible with the original Versa charging dock. Who would ever think that Versa would change the simple act of charging an "updated" device? Certainly not all of the sellers who just automatically started stating that their original Versa chargers would charge the Versa 2 -- which, of course, we know they won't.
The original Versa dock was simple and effective -- it sat on your table, entirely stable, and you just popped your Versa into it, and walked away. The new dock is perhaps the stupidest design ever produced in the history of the consumer electronics industry -- I cannot even comprehend how a "design" like this was even imagined, let alone "approved" and manufactured.
Unfortunately, this appears to be "the future of Fitbit" -- reliance on Apple and Android phones for setup and tracking information, while computers and the web-based Fitbit Dashboard get ignored and unsupported, and nonsensical, useless products get rushed to market. I'm afraid that "the Fitbit universe" is heading towards an impending collapse.
09-23-2019 10:07
09-23-2019 10:07
I upgraded from an Alta to the Versa 2, so I have no idea about the Versa charger, but I agree the one that came in the box for the Versa 2 SUCKS! I feel like Fitbit should correct the design and replace the one that in the box at no charge!