Versa 2 Compatibility with Samsung S20 and beyond

[VBran]

My mother-in-law has a Versa 2, she recently purchased a Samsung Galaxy S22. The versa will not sync. She was told by Verizon that fitbit does not work with models S20 and later. Is this true? If not, what could she try? I also have a Versa 2 and am considering a Galaxy S23.

[MarkMM]

@VBran Hi. Been using a Versa 2 with a Galaxy S21 just fine for about 2 years. I'd say that's false information. It'd be all over the forums if Fitbit didn't work with anything starting with the S20. Try chat support?

[AndreaFitbit]

Thanks for getting back to us and for sharing your Versa 2 compatibility with Samsung S20 and beyond @VBran.

The Fitbit app is compatible with most popular phones and tablets. To set up and use your Fitbit products and services, you must install the Fitbit app on a compatible device running one of the following operating systems:

• Android 10 or higher
• See additional tips for Android phones and tablets.

Thank you for your advise @MarkMM.