help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2: Difficulties with screen and notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-14-2021 01:20 - last edited on ‎03-15-2021 16:41 by Fitbit Moderator

‎03-14-2021 01:20 - last edited on ‎03-15-2021 16:41 by Fitbit Moderator

Hello guys!! I’m experiencing some issues with my Versa 2 in a last 3 days!! At first one morning the screen was not working. I mean it wasn’t showing the clock and steps etc. but it showed the app when I swiped the screen. I rebooted it. Everything seemed normal!! But then later it didn’t record mu workout on the app!! Although it did on the watch!!  The following day I noticed it stopped sending me notifications. So this morning I tried to reboot it again. Reconnect it to the phone. I even re installed on the app. Tried everything. And now. I was just finishing my workout. The watch show me the workout 30 minutes of Circuit training but when I sync it to the app the workout is not there and it says Aerobic workout!!! 😤😤😡😡😡 This was purchased only last year in July!! Not even a year old!!! 

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎03-15-2021 15:49

‎03-15-2021 15:49

Thank you for visiting the Fitbit Community @MoniIohana.

 

Thanks for the information provided and for the time you spent trying to resolve the issues with your Fitbit Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes