help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 Flickering not Powering On. Screen has Faded Grey/Black Pattern

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2022 02:37

‎03-09-2022 02:37

I took the first video and then it started acting differently in the 2nd video.

 

Video 1: https://www.dropbox.com/s/2f2nxcx0lc4dbr4/2022-03-09%2009.56.46.mp4?dl=0

Video 2: https://www.dropbox.com/s/m8ufeigter4bxhm/2022-03-09%2010.26.40.mp4?dl=0

 

It shows a bunch of flickery lines. Shows a Greyscale Fade from top to bottom. When I plug it out it shines bright green for a moment. See videos for rest of behaviors.

 

- DO NOT tell me to restart it, I've tried this. I hold the button and not much happens.

- I've tried double tapping and swiping left.

 

I bought it 18th May 2020. Will I be able to get replacement? It seems completely Goosed!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-09-2022 04:34

‎03-09-2022 04:34

Mine started doing this 2 days ago. I can't track any exercise as it's not doing the auto recognise etc. So frustrating. I've been a fitbit user for many years and this is my first electronic failure,  disappointing for a watch this new.

Best Answer