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Versa 2 GPS won't connect when tracking my walk

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‎07-11-2023 07:33 - last edited on ‎07-12-2023 03:53 by Fitbit Moderator

‎07-11-2023 07:33 - last edited on ‎07-12-2023 03:53 by Fitbit Moderator

When I click on a walk in the exercise mode it's not connecting to give me a map of my route.. any ideas

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-17-2023 15:20

‎07-17-2023 15:20

@KatieD1955 I used to have a Versa2 and I know is has no GPS on board. Therefore it uses the GPS of your phone.  So you have to keep your phone nearby, and maybe you might check your settings on phone and Versa.

I never had problems with it using an Android Phone, but I know there were problems when using an iPhone. (It has to do with staying connected via bluetooth and keeping an app on the background.)  I can ask my grandson if needed.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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‎07-17-2023 17:47

In response to MarioDings

‎07-17-2023 17:47

Thanks for the input
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