01-07-2020 16:02
01-07-2020 16:02
Hello, just picked up a versa 2, my old phone was horrible so purchased a S9 galaxy, however the friends do not show up at all, so i cant see their step totals, on my tablet i can. On the phone it just says
More fun with Friends
The more the merrier, and fitter etc. there is a add button but no friends. my friends can cheer me, it does as i said show up in the tablet, which is samsung and online fitbit.com/friends i see everyone . I have logged in and out, restarted the versa 2 several times, any ideas?
01-07-2020 16:43
01-07-2020 16:43
Hi @SparkyGT , did you upgrade to the newest version of Fitbit 70.7.14? If yes, this might be the problem that your tablet is showing your friends and your phonde does not. A lot of Samsung mobile device users suffer from this kind of problems after the new Fitbit update. Maybe it's has something to do with the Tizen layer of Samsung?! Regards kuzibri
01-07-2020 17:06
01-07-2020 17:06
latest update today is 2.75.1 for fitbit, not sure about the phone, most likely it updated as brand new
01-08-2020 10:19
01-08-2020 10:19
still having same issue on phone, if anyone else has problem or fix let me know, thanks