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Versa 2 HR giving inaccurate readings

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‎12-28-2019 18:47

‎12-28-2019 18:47

Hello- I started using my new versa 2 yesterday, and the heart rate monitor doesn’t seem to be working correctly. It jumps around from 63 to 72 to 110 all while I’m simply sitting at work. Im a very healthy individual who exercises regularly and has a good blood pressure level, so these readings are weird. I’m not sure if the Versa 2s heart rate monitor is just regularly inaccurate, or if this is a manufacture problem, and I should return it? Any advice? 

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‎01-10-2020 18:24

‎01-10-2020 18:24

Welcome to the Fitbit Community @Akr3209.

 

I'm sorry to hear that your Fitbit Versa 2 is not recording your heart rate accurately. Thank you for the information provided.

 

There are some factors that can affect your heart rate readings. I would recommend following the steps on this article to improve the heart rate accuracy.

 

If you have any question, please don't hesitate to contact us back at any time.

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