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Versa 2 Heart rate keeps stopping during workout

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‎06-09-2020 21:37

‎06-09-2020 21:37

I love my FitBit but the hear rate monitor keeps switching off during a workout. I'll take it off and wipe it and sometimes it comes back on. It also keeps resetting or showing a low heart rate when I've been doing an extreme cardio session (87 is pretty low for boxing when I usually get up to the 150/160s) It then gives me an inaccurate calorie burn. Has anyone else had these problems? I've only had this FitBit for around 3 months and have had to return the previous Versa for heart rate monitor issues. 

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‎07-22-2020 09:05

‎07-22-2020 09:05

I’m having the same issue! It’s so annoying. I have to constantly take it off and while off my sweat both on the watch and my arm. I don’t think this should be happening with a WATERPROOF watch. It’s so annoying having to this up to 10 time’s in a 1 hour workout. 

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‎07-22-2020 14:18

In response to MiaJ1312

‎07-22-2020 14:18

My heart rate monitor stopped a couple of weeks ago. I also have a difficult time getting back to “ settings “ . Any solutions or recommendations?

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